Guardrisk respects your right to privacy and the confidentiality of your personal information. Our Privacy Policy, set out below, governs and sets out the manner in which Guardrisk will collect and treat your personal information based on your use of our website.
Guardrisk Group (Pty) Ltd (“Guardrisk”/“We”), and all our subsidiaries, respect your privacy and personal information. We will take all reasonable measures, in accordance with the Protection of Personal Information Act 4 of
2013 (“POPIA”), to protect your personal information and to keep it confidential, and on record, for as long as prescribed by the applicable laws, even when you are no longer our client.
We also subscribe to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002 (“ECT Act”), which govern your right to having your personal information kept private.
Guardrisk will only collect, disclose, collate, process and store (”use”) your personal information with your explicit written consent, unless legally required to do so, and will only use such information for the lawful
purpose for which it is required. The specific purpose for which Guardrisk will use, request and store your personal information will be disclosed to you in writing. We will not use your personal information for any
other purpose, other than that which we disclosed to you, unless you give us your explicit written consent to do so, or unless we are required to do so by law.
Guardrisk collects information either directly from you or your employer, or through third parties such as brokers, administrators, binder holders and underwriting managers.
The source from which personal information was obtained, if not directly from you, will be disclosed.
Guardrisk will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all personal information in secured environments, for
example on secured servers in a protected data centre.
For more information on how Guardrisk ensures compliance with POPIA, please refer to our Public Privacy Policy on the Guardrisk website.
POPIA defines personal information as “information which relates to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person”. The person to whom personal information
relates is referred to as the “data subject”.
The personal information collected by Guardrisk can include a data subject’s name; contact details; birth date; identity number; gender; employment details; marital, family, policy or location information; online
identifier; bank account; and medical or health information.
When personal information is collected, the company collecting the information – in this instance, Guardrisk or a third party on behalf of Guardrisk – will indicate the purpose for the collection and whether the
information required is compulsory or voluntary.
For more information on how Guardrisk uses your personal information, please refer to our Privacy notice which may be found on our website.
Special personal information includes information concerning a child and information concerning the religious or philosophical beliefs, race or ethnic origin, trade union membership, political opinions, health, DNA,
sexual life or criminal behaviour of a data subject.
We may process your special personal information in the following circumstances:
Guardrisk takes the privacy of children very seriously. We will not require children under 18 to provide any personal information other than that which is reasonably necessary. If we determine that a data subject is under the age of 18, we will not use or retain his/her personal information without the parent or guardian's consent.
We process the personal information of children if the law permits this. We will only process the personal information of children if any one or more of following applies:
Contact Guardrisk regarding your personal information in terms of the Protection of Personal Information Act (POPIA).
You can request to view, update, correct, delete or object to how your personal information is processed. After we hav received your completed request, we will verify your identity and process your request.
Please contact us on POPIARequests@Guardrisk.co.za should you wish to get in touch.
Please contact Guardrisk on the above contact details should you believe that Guardrisk has utilised your personal information contrary to the applicable laws. If you are not satisfied with the manner in which Guardrisk
has handled and/or resolved the matter, you have the right to lodge a complaint with the Information Regulator, using the contact details listed below:
Tel: 012 406 4818
Fax: 086 500 3351
Email: inforeg@justice.gov.za
Name of the Information Officer:
Bianca Radzilani
Physical Address:
The Marc, Tower 2, 129 Rivonia Road, Sandton, 2196
Email Address:
dataprivacy@mmltd.co.za
